There is a difference between Ukrainian and Israeli police: police in Ukraine is actively writing on social networks about their colossal achievements in work, using its Facebook account only to create its own image.

In Israel, the police will use Facebook and WhatsApp to work and respond to the citizens' calls.

The police call center "Moked 100", which deals with the security and is responsible for the telephone calls to the police stations, wants to introduce the practice of using social networks. According to Israeli experts, it will significantly increase the efficiency of the Israeli police’s work. In addition, it is planned that the call center's staff will be able to receive video messages directly from the scene of action. And what is more, each call is planned to be tracked automatically and to determine the coordinates of the person who asks for help and to respond to threats.

The Israeli call center receives more than 8.5 million calls each year, so the upgrade is a necessary condition for successful work. Now when the internal security system of Ukraine is under reforming, it is very important to use the experience of other countries that have already passed this way. In my opinion, Israel is one of the best examples to be followed in this regard.